Centre likely to keep doorstep medicine delivery, with stricter checks
A government panel has recommended retaining doorstep medicine delivery rules while tightening safeguards against misuse by online platforms.
The central government is likely to continue allowing pharmacies to deliver medicines to patients at home, both through offline and online channels. A sub-committee of India's top drug advisory body has advised against withdrawing the provision, arguing that doing so would hurt patients in rural and remote areas, the elderly, and those managing chronic diseases.
The sub-committee, formed in July 2025 and chaired by a Delhi-based doctor, submitted its report in May 2026. It suggested that the existing notification should be implemented more effectively to prevent the irregular sale of medicines. The panel stressed that no sale should occur without a valid prescription and that all procedures under the notification must be followed.
The issue was taken up after the All India Organisation of Chemists and Druggists (AIOCD) raised concerns about the misuse of the provision by digital platforms. The association alleged that online platforms were dispensing medicines, including restricted drugs, based on prescriptions generated over brief phone calls. It has submitted evidence to authorities and demanded the withdrawal of the notification in public interest.
Online pharmacy operators have welcomed the move to retain the rules. They argue that doorstep delivery is essential for bridging access gaps, particularly for the elderly, chronic patients, and those living alone in both metros and rural areas. Industry representatives say organised e-pharmacies already follow compliance standards and that a clear regulatory framework under the upcoming Drugs and Cosmetics Act would further streamline digital drug delivery.
Doctors have also supported the continuation of home delivery, noting that it provides significant relief for patients who depend on regular medication. However, they have emphasised the need for stringent safeguards. Experts say medicines must be dispensed only through authorised channels against valid prescriptions, with proper storage and delivery protocols. Stronger enforcement is seen as critical to prevent misuse and ensure safe access to healthcare.